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Hassle-free Online Ordering
[Value = 3 Stars] |
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Customer can place order online with SSL security. No phone call is required to complete order.
[YES] |
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Customer can monitor order status on vendor's website.
[YES] |
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Customer receives tracking number so that delivery can be monitored via shipper (FedEx, UPS, etc.).
[YES] |
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Customer's credit card is not charged until order is shipped.
[YES] |
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Vendor provides customer support by phone.
[Value = .5 Star] |
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Vendor accepts returns on unopened items without a restocking fee.
[Value = .5 Star] |
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Vendor participates in the Better Business Bureau's Online Reliability Program.
[Value = .5 Star] |
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Vendor posts a comprehensive privacy policy.
[Value = .25 Star] |
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Vendor lists a physical address prominently on website.
[Value = .25 Star] |
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